Keep ScreenSharePRO up to date
How updates are found, downloaded and installed, how to check yourself, and how to choose when they install.
- The banner at the top of the main window: the new version, with a progress bar while it downloads. A red edge means the update is required.
- Update now / Install now - install it now. If someone is viewing this computer, ScreenSharePRO asks first.
- The sidebar: your version and update status. Click the arrows to check now; they spin while checking and turn amber when an update is offered.
Automatic updates
With Settings → General → Install updates automatically on (the default), updates install by themselves - but only while nobody is using the computer (nobody signed in, or the screen locked for 30 minutes) and never while a viewer is connected. Turn it off to choose the moment yourself; an update the server requires is always installed.
Note: A viewer watching a computer that updates sees "The remote computer is installing a ScreenSharePro update" - the picture usually comes back within half a minute.
Tip: The per-user install has no background service, so it never installs updates by itself: you are told when one is ready. You can also always download the latest version from our downloads page.
Still stuck? Contact our support team — and if you can, attach the file from Export logs for support.