2 min
Install on Windows
Download and run the installer on the Windows PC you want to share or control, then sign in to link it to your account.
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Browse our guides and common questions, or reach our team directly.
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Quick start
Get going in minutes
New to ScreenSharePRO? These short guides walk you through the most common first tasks.
1 min
Use the web app
Open ScreenSharePRO in your browser to view and control a remote host — no desktop install needed on the viewing side.
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1 min
Connect with a session code
Enter the host's session code (and password, if set) to start a secure, encrypted peer-to-peer session.
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2 min
Grant and revoke control
The host stays in charge: allow or block keyboard and mouse input for a session at any time.
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1 min
Switch monitors
Pick which of the host's monitors you're viewing when the remote PC has more than one display.
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2 min
Wake, lock and restart
Use Wake-on-LAN to bring a saved host online, and lock or restart it remotely when you're done.
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Popular topics
Answers to common questions
The articles our customers read most — from security and deployment to billing and troubleshooting.
Security & access
- How encrypted WebRTC protects your sessions
- Using expiring session codes and optional passwords
- Granting and revoking keyboard/mouse control as the host
- Controlling the UAC and secure desktop remotely
Setup & devices
- Installing the Windows app and signing in
- Saving and reconnecting to recent hosts
- Waking a saved host with Wake-on-LAN
- Locking or restarting a host remotely
Using ScreenSharePRO
- Connecting from the Windows app or the web viewer
- Transferring files and syncing the clipboard
- Working with multiple monitors
- Adjusting quality for slower connections
Troubleshooting
- Fixing connection drops and high latency
- When a session code won't connect
- What to do when a device won't wake
- Sending diagnostic logs to support
Knowledge base
Frequently asked questions
Which platforms does ScreenSharePRO run on?
ScreenSharePRO runs on Windows (10, 11 and Server 2016+) as a desktop app, and in any modern browser through the web app — so you can host or join a session with nothing to install. Native macOS, Linux and mobile apps aren't available yet.
How do I connect to another machine?
The host shares a short session code, which can be protected with a password. The viewer enters that code to connect over a direct, encrypted peer-to-peer link. Signed-in accounts also get a stable session ID, so your saved hosts reconnect in a click.
Is my session secure?
Yes. Screen and data travel over encrypted WebRTC. Accounts are authenticated, session codes expire and can require a password, and the host stays in control — only the host can grant or revoke a viewer's keyboard and mouse access, or disconnect them.
Can I control a machine through a UAC prompt?
Yes. With the optional SYSTEM-level session agent, the viewer keeps seeing and controlling the host straight through Windows UAC consent prompts and the secure desktop — no black or frozen screen.
Do I need to change my firewall or VPN?
Usually not. Connections are negotiated peer-to-peer over WebRTC, and the client automatically recovers after a network change such as switching Wi-Fi or connecting to a VPN.
Does it support multiple monitors?
Yes. All of the host's displays are detected, you can switch the shared monitor live during a session, and remote input follows the screen you're viewing.
Still stuck? Our team is here to help.
Open a support ticket