Connect to a computer

Saved computers and Quick connect

Save the computers you use often, give them names, connect with one click from Quick connect or the tray, and remove them.

Save and name a computer

  1. Type the computer's ID into the REMOTE COMPUTER card (or pick it from the list).
  2. Click the pencil next to the ID box.
  3. Type a name you will recognise, such as "Office PC", and click Save host.
Naming a computer.
  1. The ID cannot be changed - a different ID is a different computer.
  2. The name. Leave it empty to show just the ID.

A computer you connect to is also added to your saved computers automatically.

Quick connect

Computers saved with a remembered password appear as tiles under QUICK CONNECT in the main window. The dot shows whether a computer is online (green) or offline (grey); the blue button connects with one click; double-clicking a tile does the same. Show all lists them all; Manage… opens Saved Hosts.

Note: To appear in Quick connect, connect once with Remember password for this host ticked. If the computer's password changes later, its tile shows an error - connect once with the new password.

Saved Hosts

Click Saved Hosts in the sidebar for the full list - including computers without a saved password.

Saved Hosts.
  1. Search by name, ID or network (MAC) address. Spaces and dashes are ignored; Esc clears the search.
  2. Online (green) or offline (grey). Refreshed every 30 seconds. No dot means the owner hides their status.
  3. "password saved" - click its × to forget the password but keep the computer.
  4. Wake - turns the computer on over the local network. Only shown for computers that allow it; see Wake a computer.
  5. Connect - with the saved password, or you are asked for one.
  6. Rename - edit the name in place; Enter saves, Esc cancels.
  7. Remove the computer from your saved list (asks first).

Changes in Saved Hosts apply immediately - there is no Save button. Double-click a row to connect.

Connect from the tray

Right-click the ScreenSharePRO icon in the notification area.
  1. Show - opens the main window (double-clicking the icon does the same).
  2. Connect to - every saved computer, with its online dot. Pick one to connect.
  3. Exit - closes the ScreenSharePRO app. With the per-user install this also stops sharing. With the full install the background service may keep this computer reachable while you stay signed in - to be sure nobody can connect, make a new password before you exit, or sign out of Windows.
  • Connect to a computer — See and control another computer: enter its ID and password, follow the connection steps, and fix the common errors.
  • Wake a computer (Wake-on-LAN) — Switch on a computer that is asleep or off so you can connect to it - how its owner allows it and how you wake it.

Still stuck? Contact our support team — and if you can, attach the file from Export logs for support.