Getting started

The main window

A tour of the ScreenSharePRO main window: your ID and password, connecting to another computer, who is connected, Quick connect, and the sidebar.

The main window does two jobs side by side: the left card shares this computer, the right card connects to another one.

The main window while sharing, with one viewer connected.
  1. The sidebar: Saved Hosts, Clipboard History, Settings, About and Help; your account (Sign In / Sign Out) at the bottom. Click the logo to make the sidebar narrower.
  2. Your ID - this computer's permanent ID. Click it to copy it.
  3. Password - the current password for this computer. Click it to copy it; the round arrow makes a new one and disconnects anyone watching.
  4. Copy ID and Password - copies both as a ready-to-paste message.
  5. Sharing starts by itself a few seconds after ScreenSharePRO opens; this button then reads Restart Host (stop and start sharing again), or Retry if sharing could not start.
  6. The other computer's ID - type it or pick a saved one. The pencil names and saves it.
  7. Its password, and Remember password for this host.
  8. Connect - opens the other computer's screen in its own window.
  9. Connected viewers: who is watching this computer (and anyone waiting to be let in). Connected hosts: the computers you are watching.
  10. QUICK CONNECT - one-click tiles for computers saved with a password. Manage… opens Saved Hosts.
  11. The status bar: the latest message on the left (click the counter for earlier ones), and End-to-end encrypted on the right.
  12. Your version, then the shield (green: full control; amber: limited control - click it to enable full control) and the arrows to check for updates.
  13. Help - the guided tour, the FAQ, and guides.

The status at the top of This computer

Status Meaning
Ready Not sharing yet - sharing starts by itself shortly.
Sharing — ready for viewers Anyone with your ID and password can connect.
Sharing — 2 watching Two people are viewing this computer.
Sharing — 2 viewers, picture reduced Your upload is shared between viewers, so each gets a lighter picture.
Not reachable — viewers cannot connect This computer cannot be reached right now - check the internet connection.
Update required to share Install the update shown at the top of the window.

Closing the window

The X button hides the window to the notification area (system tray) - ScreenSharePRO keeps running so this computer stays reachable. Double-click the tray icon to bring it back. To close the app, right-click the tray icon and choose Exit. With the full install the background service may keep this computer reachable while you stay signed in - to stop anyone connecting, make a new password (the round arrow next to it) or sign out of Windows.

Tip: Do not want ScreenSharePRO running all the time? Untick Settings → General → Start ScreenSharePro when I sign in and quit it from the tray when you are done.

Still stuck? Contact our support team — and if you can, attach the file from Export logs for support.