Unattended access settings
Set a permanent password so you can reach this computer when nobody is sitting at it, including at the Windows sign-in screen.
Reach this computer when nobody is sitting at it.
Open this page
- In the main window, click Settings in the sidebar on the left.
- Click Unattended Access in the list on the left of the Settings window - or type a word into Search settings at the top right to find a setting on any page.
- Change what you need, then click Save Settings. Nothing changes until you save; Cancel throws your changes away.
Every setting on this page
Settings — ScreenSharePro| # | Setting | Default | What it does |
|---|---|---|---|
| 1 | Unattended password | Not set | A permanent password for this computer. Unlike the session password on the main screen, it does not change, so you (or your IT team) can connect at any time. Enter it in New password and Confirm password, then Save Settings. Exactly 9 characters, letters and digits only, with at least one letter and one number. Leave both boxes empty to keep the current one. Tick "Remove unattended password" to delete it; tick Show to see it. |
| 2 | Let viewers connect to this computer | On | This computer stays reachable at the Windows sign-in screen - after a restart, a sign-out or a user switch. Needs an unattended password. Applies to everyone who uses this computer, so changing it asks for Windows administrator approval. If approval is refused, the box goes back to what it was and a "Not changed" message appears. Not available on a per-user install: it needs the background service (Enable full control). |
| 3 | Allow keyboard and mouse at the sign-in screen | On | A viewer can type a Windows password at the sign-in screen and sign in remotely. Untick it for watch-only unattended access. Applies to everyone who uses this computer, so changing it asks for Windows administrator approval. If approval is refused, the box goes back to what it was and a "Not changed" message appears. |
Good to know
Important: Anyone who knows the unattended password can connect to this computer at any time without being asked. Choose one nobody can guess, keep it private, and remove it when you no longer need it.
Note: The two options under While nobody is signed in need the ScreenSharePRO background service, which the per-user install does not have. If they are greyed out, click Enable full control... - see Limited control and full control.
Still stuck? Contact our support team — and if you can, attach the file from Export logs for support.