Viewing settings
How it works when you connect to other computers: the coloured border around remote windows, Windows shortcuts, and the computers you can wake.
How it works when YOU connect to other computers.
Open this page
- In the main window, click Settings in the sidebar on the left.
- Click Viewing in the list on the left of the Settings window - or type a word into Search settings at the top right to find a setting on any page.
- Change what you need, then click Save Settings. Nothing changes until you save; Cancel throws your changes away.
Every setting on this page
Settings — ScreenSharePro| # | Setting | Default | What it does |
|---|---|---|---|
| 1 | Show a border around viewer windows | On | Draws a thin coloured border around every remote-screen window, so it is obvious which screen is remote. Pick a colour (Cyan is the default, or Custom…) and a thickness of 1, 2 or 3 pixels; the preview shows the result. Not shown in fullscreen. Options: Colours: Cyan (default), Red, Green, Amber, Purple, Pink, White, Grey, Custom… · Thickness: 1 pixel (default), 2 pixels, 3 pixels |
| 2 | Send Windows shortcuts to the remote computer | Off | In a normal (not fullscreen) viewer window, Windows shortcuts such as the Windows key, Win+R, Alt+Tab and Ctrl+Esc go to the remote computer instead of yours while the remote screen has focus. Fullscreen always does this. While it is on, your own computer's shortcuts (Alt+Tab and Alt+F4 included) do not work while the remote screen has focus - click another window to get them back. Win+L and Ctrl+Alt+Del always stay on your computer: Windows reserves them. The first time you press such a shortcut, the app asks you once. |
| 3 | Computers you can wake | Empty | The list of computers you are able to wake. A computer is added by itself the first time you connect to one whose owner allows waking; there is nothing to type in. Select one and click Forget selected to remove it. Forget selected applies immediately, without Save Settings. |
Good to know
Tip: Give each person you support a different border colour only if you use several screens at once - the default cyan border is enough to tell a remote window from your own desktop.
Note: In fullscreen, Windows shortcuts always go to the remote computer, whatever Send Windows shortcuts to the remote computer is set to. Ctrl+Alt+Del and Win+L never do - Windows keeps them for your own computer; use Remote → Lock remote instead.
Still stuck? Contact our support team — and if you can, attach the file from Export logs for support.