Letting a colleague, a support technician or a family member see your screen is often the fastest way to fix a problem. With ScreenSharePRO you decide who gets in, what they can do, and when it ends.
1. Share a session code, or your ID and password
Open ScreenSharePRO. The This computer panel shows Your ID and a Password; Copy ID and Password copies both. The password is a new one every time ScreenSharePRO starts.
For a one-off, you can share a session code instead: six digits that the other person enters in place of your ID. It expires after 30 minutes.
2. Approve them before they get in
Turn on Ask me before anyone connects in Settings, and someone using your session password waits until you accept them. It is off by default on new installations, so switch it on if you want to approve every connection. Only a viewer using an unattended access password you set yourself connects without asking.
3. Decide what they can do
Watching your screen and controlling it are separate. Let viewers use the keyboard and Let viewers use the mouse in Settings control them independently, and during a session you can allow or block the keyboard and mouse for everyone, or for one viewer only, without disconnecting anyone.
4. Know when you're being recorded
You are always told on screen when a viewer starts recording; that notice can't be turned off. To stop viewers recording or taking screenshots, turn off Let viewers record or take screenshots.
5. End access whenever you want
Select Disconnect next to a viewer, or Disconnect all. To make sure they can't come back with the same details, generate a new password with the refresh button next to it: "Generate a new password - anyone watching now is disconnected".
Only share with people you trust
Remote-access scams usually start with an unexpected call, pop-up or message claiming to be technical support. Never give your ID, password or session code to someone who contacted you first. A real helper is someone you reached out to.
Read more about how sessions are protected on our security page.